Privacy Policy

1. Introduction and Scope

1.1 This Privacy Policy explains how atm76 ("we", "us", "our") collects, uses, stores, shares, and protects personal information from users ("you", "your") of our online gaming platform accessible at https://atm76.cam. This policy applies to all services we provide including sports betting, live casino games, slot machines, togel (Indonesian lottery games), sabung ayam (cockfighting betting), and all related gaming products.

1.2 By creating an account with atm76, accessing our website, or using any of our services, you acknowledge that you have read, understood, and consent to the collection and processing of your personal information as described in this Privacy Policy. If you do not agree with any part of this policy, you should not use our services.

1.3 This Privacy Policy should be read in conjunction with our Terms & Conditions and Responsible Gaming policy, which together form the complete agreement governing your use of atm76 services. In the event of any conflict between this Privacy Policy and our Terms & Conditions, the Terms & Conditions shall prevail.

1.4 We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or business operations. Material changes will be communicated to users via email or prominent notice on our website. Continued use of atm76 services following any updates constitutes acceptance of the revised policy.

2. Information We Collect

2.1 Account Registration Information: When you create an account with atm76, we collect the following personal information:

• Identity Information: Full legal name, date of birth, gender, nationality, and Indonesian national identity card number (KTP number)
• Contact Information: Email address, mobile phone number, residential address (street, city, province, postal code)
• Account Credentials: Username, password (stored in encrypted format), and security questions/answers
• Financial Information: Bank account details (account number, bank name, account holder name) and e-wallet information for deposits and withdrawals

2.2 Know Your Customer (KYC) Verification Documents: To comply with legal requirements and prevent fraud, we collect:

• Copies of your Indonesian national identity card (KTP) showing photograph and personal details
• Proof of address documents such as utility bills, bank statements, or government correspondence dated within three months
• Selfie photographs holding your identity document for facial verification purposes
• Additional documentation may be requested for enhanced verification procedures

2.3 Transaction and Gaming Activity: We automatically record information about your use of atm76 services:

• Deposit and withdrawal transactions including amounts, dates, times, payment methods, and processing status
• Betting history including game types played, bet amounts, odds, results, and timestamps for all wagers on sports betting, bandar bola (football betting), casino games, slots, togel, and sabung ayam
• Bonus claims, wagering progress, and promotional participation
• Account balance changes and financial transactions
• VIP tier progression and loyalty program activity

2.4 Technical and Device Information: When you access atm76, we automatically collect technical data:

• IP address and approximate geographic location based on IP
• Device type, operating system, browser type and version
• Screen resolution and device identifier
• Referring website or source that directed you to atm76
• Pages visited, features used, and navigation patterns on our website
• Session duration and time spent on specific pages
• Clickstream data and interaction patterns

2.5 Communications: We retain records of all communications between you and atm76 including:

• Customer support conversations via live chat, WhatsApp, email, or phone
• Marketing preference selections and opt-in/opt-out choices
• Feedback, complaints, or reviews you provide
• Survey responses and promotional participation

2.6 Cookies and Tracking Technologies: atm76 uses cookies, web beacons, and similar technologies to enhance user experience and collect usage data. For detailed information about our cookie practices, please see Section 8 of this policy.

3. How We Use Your Information

3.1 Service Provision and Account Management: We use your personal information to:

• Create, maintain, and manage your atm76 account
• Process your registration and verify your identity through KYC procedures
• Enable you to access and use all gaming products including sports betting, casino games, slots, togel, and sabung ayam streams
• Manage your VIP tier status and loyalty rewards
• Provide customer support and respond to your inquiries
• Communicate important account updates, policy changes, or service announcements

3.2 Financial Transactions: Your financial information is used to:

• Process deposits via Indonesian banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, BSI, Bank Permata) and e-wallets (OVO, DANA, GoPay, ShopeePay, LinkAja)
• Execute withdrawal requests and transfer funds to your designated bank account or e-wallet
• Maintain accurate financial records and account balances
• Generate transaction history and financial statements
• Verify payment method ownership and prevent payment fraud

3.3 Legal Compliance and Security: We process your data to:

• Verify you are at least 21 years old as required by Indonesian law
• Comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations
• Prevent fraud, money laundering, and other illegal activities
• Detect and investigate suspicious betting patterns or account behavior
• Enforce our Terms & Conditions and protect our legal rights
• Respond to legal obligations, court orders, or regulatory requests
• Maintain security of our platform and protect against cyber threats

3.4 Service Improvement and Analytics: We analyze usage data to:

• Understand how users interact with atm76 platform and which features are most popular
• Identify and fix technical issues, bugs, or performance problems
• Optimize user interface design and navigation
• Develop new games, features, and services based on user preferences
• Conduct statistical analysis and generate aggregated reports (in anonymized form)
• Test new functionality and conduct A/B testing

3.5 Marketing and Promotional Communications: With your consent, we use your information to:

• Send promotional offers, bonus announcements, and special deals via email or SMS
• Provide personalized recommendations based on your gaming preferences
• Inform you about new game releases, tournaments, and competitions
• Send newsletters with industry news and atm76 updates
• Deliver birthday bonuses and VIP-exclusive promotions

You may opt out of marketing communications at any time by adjusting your account preferences or clicking unsubscribe links in emails. Opting out does not affect essential service communications such as transaction confirmations or security alerts.

3.6 Responsible Gaming Support: Your gaming activity data helps us:

• Monitor betting patterns and identify potential problem gambling behavior
• Enforce deposit limits, loss limits, and session time restrictions you have set
• Implement reality check reminders and self-exclusion periods
• Provide appropriate support and resources if gambling becomes problematic

4. How We Share Your Information

4.1 No Sale of Personal Information: atm76 does not sell, rent, trade, or otherwise transfer your personal information to third parties for their own marketing purposes. Your data is not a commodity, and we are committed to keeping your information confidential.

4.2 Service Providers and Business Partners: We share limited information with trusted third-party service providers who assist us in operating atm76 platform:

• Payment Processors: Indonesian banks and e-wallet providers receive necessary information to process deposits and withdrawals
• Game Providers: Companies like Pragmatic Play, Evolution Gaming, Microgaming, and NetEnt receive your username and betting data to deliver gaming content
• Identity Verification Services: KYC verification partners receive identification documents to confirm your identity and age
• Customer Support Tools: Live chat software providers may access communication records to facilitate support services
• Cloud Hosting Services: Secure server providers store our data with strict confidentiality agreements
• Analytics Providers: Aggregated, anonymized data may be shared with analytics tools to understand user behavior patterns

All third-party service providers are contractually obligated to maintain confidentiality, use your information only for specified purposes, and implement appropriate security measures. We carefully vet all partners to ensure they meet our privacy standards.

4.3 Legal Obligations and Protection of Rights: We may disclose your information when required or permitted by law:

• To comply with legal obligations, court orders, subpoenas, or government requests
• To cooperate with law enforcement investigations or regulatory inquiries
• To enforce our Terms & Conditions and protect our legal rights
• To prevent fraud, money laundering, or other illegal activities
• To protect the safety and security of atm76, our users, or the public
• In connection with legal proceedings involving atm76

4.4 Business Transfers: In the event atm76 undergoes a business transition such as merger, acquisition, bankruptcy, or sale of assets, your personal information may be transferred to the successor entity. You will be notified via email and prominent website notice of any such change in ownership or control of your data, and your options regarding your information.

4.5 Anonymized Data: We may share aggregated, anonymized statistical data that does not identify individual users with business partners, researchers, or the public. For example, we might publish reports on industry trends, popular game categories, or betting patterns in anonymized form.

5. Data Security Measures

5.1 Technical Security: atm76 employs industry-standard security measures to protect your personal information:

• SSL/TLS Encryption: All data transmitted between your device and our servers is encrypted using 256-bit SSL (Secure Socket Layer) technology, the same encryption standard used by banks
• Secure Data Storage: Personal information is stored on secure servers located in protected data centers with physical security controls
• Password Protection: Account passwords are hashed using strong cryptographic algorithms and are never stored in plain text
• Firewall Protection: Our network infrastructure is protected by enterprise-grade firewalls
• Regular Security Audits: We conduct periodic security assessments and penetration testing to identify and address vulnerabilities
• Access Controls: Employee access to personal information is restricted on a need-to-know basis with strict authorization protocols

5.2 Organizational Security: Beyond technical measures, we implement organizational safeguards:

• Employee confidentiality agreements and privacy training
• Background checks for staff handling sensitive information
• Incident response procedures for data breaches or security events
• Regular security awareness training for all personnel
• Segregation of duties to prevent unauthorized access

5.3 Your Role in Security: While we implement robust security measures, account security also depends on your actions:

• Choose strong, unique passwords and change them regularly
• Never share your password with anyone, including atm76 staff (we will never ask for your password)
• Log out of your account when using shared or public devices
• Enable two-factor authentication if offered
• Be cautious of phishing attempts impersonating atm76
• Report suspicious activity or unauthorized access immediately

5.4 Data Breach Notification: In the unlikely event of a data breach that compromises your personal information, we will notify affected users promptly in accordance with applicable legal requirements. Notification will be provided via email and may include information about what data was affected, steps we are taking to address the breach, and recommendations for protecting yourself.

6. Data Retention and Deletion

6.1 Retention Periods: atm76 retains your personal information for different periods depending on the type of data and purpose:

6.2 Legal Retention Requirements: Certain data must be retained for extended periods to comply with Indonesian financial regulations, international gaming standards, and anti-money laundering laws. These retention periods are mandatory and cannot be shortened even at your request.

6.3 Secure Deletion: When retention periods expire and data is no longer legally required, we securely delete or anonymize your information using industry-standard data destruction methods to prevent recovery or reconstruction.

6.4 Account Closure: If you close your atm76 account voluntarily or we terminate your account, we will:

• Cease active processing of your data for service provision purposes
• Retain necessary records for legal compliance periods as specified above
• Stop sending marketing communications immediately
• Return any remaining account balance after deducting applicable obligations
• Begin countdown for eventual secure deletion after retention periods expire

7. Your Privacy Rights and Choices

7.1 Access to Your Information: You have the right to request access to the personal information atm76 holds about you. You may request a copy of your data by contacting our support team. We will provide the information in a structured, commonly used format within 30 days of your request, subject to identity verification.

7.2 Correction of Inaccurate Information: If any of your personal information is incorrect, incomplete, or outdated, you have the right to request correction. You can update many details directly in your account settings, or contact customer support for assistance with changes that require verification.

7.3 Deletion Requests: You may request deletion of your personal information, subject to legal limitations. We must retain certain data for legal compliance (financial records, KYC documents, transaction history) for mandatory retention periods. Data not subject to legal retention will be deleted upon verified request.

7.4 Marketing Opt-Out: You control whether you receive marketing communications from atm76:

• Adjust email preferences in your account settings
• Click "unsubscribe" links in promotional emails
• Reply "STOP" to SMS marketing messages
• Contact customer support to opt out of all marketing

Note: Opting out of marketing does not affect essential service communications such as transaction confirmations, security alerts, or important policy updates.

7.5 Cookie Preferences: You can control cookie usage through your browser settings. However, disabling certain cookies may limit functionality of atm76 platform. See Section 8 for detailed cookie information.

7.6 Objection to Processing: In certain circumstances, you may object to how we process your personal information. We will consider your objection and cease processing unless we have compelling legitimate grounds that override your interests or we need the data for legal claims.

7.7 Data Portability: Where technically feasible, you may request that we transfer your personal information to another service provider in a machine-readable format.

7.8 Exercising Your Rights: To exercise any of these privacy rights, contact our Data Protection Team at [email protected] (displayed as text only for security purposes; logged-in users should use in-account support channels). We will respond to verified requests within 30 days. Identity verification is required for all privacy rights requests to prevent unauthorized disclosure.

8. Cookies and Tracking Technologies

8.1 What Are Cookies: Cookies are small text files stored on your device when you visit atm76. They help us recognize your browser, remember your preferences, and provide personalized experiences. Cookies do not contain personal information like your name or bank details.

8.2 Types of Cookies We Use:

• Essential Cookies: Necessary for basic platform functionality including login, account access, and transaction processing. These cannot be disabled as they are critical to service provision.
• Performance Cookies: Collect anonymized data about how users navigate atm76, which pages are visited most, and where errors occur. This helps us improve platform performance.
• Functional Cookies: Remember your preferences such as language settings, display options, and recent game choices to provide customized experiences.
• Analytics Cookies: Help us understand user behavior patterns and measure campaign effectiveness through aggregated statistical analysis.

8.3 Managing Cookies: Most browsers automatically accept cookies, but you can modify settings to decline cookies or alert you when cookies are being sent. Note that disabling cookies may limit certain atm76 features and functionality. Browser help documentation provides specific instructions for cookie management.

8.4 Third-Party Cookies: Some cookies on atm76 are set by third-party service providers (game providers, analytics tools). These parties have their own privacy policies governing their cookie use.

9. Children's Privacy

9.1 Age Restriction: atm76 services are strictly intended for adults aged 21 years and older. We do not knowingly collect personal information from individuals under 21. Our Terms & Conditions explicitly prohibit underage gambling.

9.2 Age Verification: We implement age verification measures including KYC document checks to prevent underage access. If we discover that a user is under 21, we will immediately close the account, void all transactions, and delete associated personal information.

9.3 Parental Responsibility: Parents and guardians should monitor children's internet use and utilize parental control software to restrict access to gambling sites. If you believe a minor has created an account with atm76, please contact us immediately at [email protected] (text display only; logged-in users use direct channels) so we can take appropriate action.

10. International Data Transfers

10.1 Data Storage Location: Your personal information may be stored and processed on secure servers located outside Indonesia as atm76 operates internationally and utilizes global service providers and cloud infrastructure.

10.2 Transfer Safeguards: When transferring data internationally, we implement appropriate safeguards including contractual data protection clauses, encryption during transmission, and ensuring recipient jurisdictions provide adequate data protection standards.

10.3 Consent to Transfer: By using atm76 services and accepting this Privacy Policy, you consent to the transfer of your personal information to international locations as necessary for service provision, subject to the protections described in this policy.

11. Changes to This Privacy Policy

11.1 Policy Updates: atm76 reserves the right to modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or business operations. When we make material changes, we will notify users through:

• Email notification to your registered email address
• Prominent notice on atm76 website homepage
• In-account notification upon next login

11.2 Effective Date of Changes: Updated versions of this Privacy Policy become effective immediately upon publication for new users. Existing users have 30 days to review changes before they become binding. Continued use after the notice period constitutes acceptance of the updated policy.

11.3 Review Responsibility: We recommend reviewing this Privacy Policy periodically to stay informed about how we protect your information. The "Effective Date" at the top of this document indicates when the policy was last updated.

12. Contact Information and Complaints

12.1 Privacy Questions: If you have questions about this Privacy Policy, our data practices, or how we handle your personal information, please contact our Data Protection Team:

• Email: [email protected] (displayed as text for security purposes)
• For Logged-In Users: Access direct support channels through your account dashboard including live chat and WhatsApp
• Response Time: We aim to respond to all privacy inquiries within 7 business days

12.2 Privacy Complaints: If you believe atm76 has not handled your personal information appropriately or has violated your privacy rights, please submit a formal complaint to our Data Protection Team. We will investigate thoroughly and respond within 30 days with our findings and any corrective actions taken.

12.3 Regulatory Contact: If you are not satisfied with our response to your privacy complaint, you may have the right to lodge a complaint with relevant data protection authorities in your jurisdiction.